QBE is committed to providing you with a professional and efficient service. However if we do not deliver to these high standards of service, or if we make a mistake, we want to know. We will investigate your complaint and try to resolve the issue as quickly as possible.
You can contact us in one of the following ways:
To help us resolve your concerns as efficiently as possible, we ask that you provide us with as much information as possible, including:
If we can't resolve your complaint to your satisfaction straight away, we will let you know how long we think it will take.