Our ability to satisfy our customers' risk management needs is at the heart of what we do. We will do all we can to find a way to say 'yes' and turn your business oppotunties and possibilities into reality. Our aim is to make your vision a reality.
QBE General Insurance Hong Kong (QBE GIHK) and specialist underwriters from QBE Hong Kong & Shanghai Insurance (QBE HKSI) have worked closely together to apply our diverse experience to meet our customers’ needs in Hong Kong and beyond.
By providing both specialist and general underwriting services, QBE continues to support the growth of the booming construction industry in Hong Kong and is dedicated to providing products designed to meet our clients’ unique and evolving needs.
Through this combined approach, QBE was able to secure the account of SOCAM Development Limited, a member company of the Shui On Group and a listed company in Hong Kong with core business in construction and property management.By applying our combined expertise, we are making it possible for SOCAM to achieve its goals, and for Hong Kong to continue to grow as a critical business and economic hub for the region.
From the moment QBE Brazil was advised of a hot air balloon accident in Turkey in May 2013, we kept in regular contact with the victims’ families to ensure they had the emotional and financial support required during a distressing time. With extensive experience in travel insurance and the issues associated with accidents away from home, QBE expedited compensation to relieve any undue financial pressure on the families. We make it our business to be there when customers need us most.
LIFESAVER provides a solution to a lack of safe drinking water and was developed in the wake of the 2004 Indian Ocean tsunami. Featuring a nano-filtration system that removes all viruses, bacteria, spores and cysts from dirty water, LIFESAVER guarantees a limitless supply of sterile water. The product was ready to launch in 2007, but one important pre-requisite was product liability cover; without it LIFESAVER would not be able to market its products. LIFESAVER was finding it impossible to secure an insurer until their broker talked to QBE.
With QBE’s support and intelligent approach to underwriting, LIFESAVER is now thriving and its products are specified by the UK Department for International Development (DFID) as part of its Rapid Response Facility.
In February 2011, the city of Christchurch suffered a catastrophic 6.3 magnitude earthquake. Many historic buildings were severely damaged, including the 19th century Christchurch Cathedral. In 2012, a decision was made to start the deconstruction of the Cathedral and plans quickly emerged to create a "transitional" cathedral using cardboard tubes in its construction. It is now being cited internationally as a "must see" tourist site. While this project was a challenging one, QBE understood the risks of this innovative venture and was pleased to help make this project happen.
Keeping track of the latest rules and regulations can be a challenge for our customers. To overcome this, Financial Partner Services (FPS) introduced ComplianceTrack, a database unique to QBE. When a client has a regulatory enquiry, QBE can quickly access the relevant information. Using our proprietary system and dedicated compliance staff, QBE can provide each customer with a timely and thorough response. FPS currently tracks more than 12 million loans, providing mortgage and auto lender-placed protection solutions, voluntary insurance products and loss-mitigation to all 50 states and Puerto Rico.